Privacy Policy

1. Who this policy covers

Forefront Web Technologies (“Forefront,” “we,” “us,” or “our”) provides website development, custom applications, mobile development, and cloud consulting. This policy applies to our marketing website and to Forefront-operated products and services that expressly link to this policy.

A product may provide an additional privacy notice describing its particular data, permissions, and messaging program. Read that notice alongside this policy. Client-owned websites and applications follow their own operator’s privacy policy; building or hosting them does not make this policy their privacy notice.

2. Information we collect

Depending on the features you use, the information you provide may include:

• Contact and inquiry details: your name, email address, company, optional phone number, project description, and scheduling preferences.
• Communication preferences: your choices about email updates, SMS, and the specific product or messaging program you select.
• Product and support information: information you choose to provide within a covered product or a support conversation, as described by that product’s notice.
• Technical information: hosting and service providers may process IP addresses, browser and device information, request timestamps, and security logs when you access a live website or product.

Please do not include passwords, payment card numbers, government identifiers, health information, or other sensitive information in a general inquiry.

3. How we use information

We use information to respond to inquiries, discuss projects, arrange requested appointments, provide agreed services, support covered products, and maintain the reliability and security of those services.

Where you have separately opted in, we may send product or service updates by email. Where you have specifically opted in to a named SMS program, we may send the message types described at enrollment. A phone number in an inquiry is not, by itself, consent to receive text messages.

We may also use information to meet legal obligations, resolve disputes, and protect against fraud or abuse. We do not sell personal information or use this website to share information for cross-context behavioral advertising.

4. Service providers and disclosures

When live services are enabled, providers that help us operate them may process necessary information on our behalf, such as hosting, email delivery, SMS delivery, scheduling, and support providers. They may use it only to provide those services under applicable agreements and obligations.

We may disclose information if required by law or valid legal process, or when reasonably necessary to protect rights, safety, or service security. If our business or a covered product is transferred, relevant information may transfer with it subject to this policy and applicable notice requirements.

5. Email communications

If you contact us or use a covered product, we may send a reply or a service email relating to your request, account, appointment, or support needs. Optional promotional email requires a separate choice; submitting an inquiry does not enroll you in promotional email.

You can stop promotional email by using its unsubscribe link or contacting info@forefrontwebtechnologies.com. We will honor opt-out requests as required by applicable law. Essential service messages relevant to an active request or account may continue. Unsubscribing from marketing does not opt you in to any other channel.

6. SMS and messaging choices

SMS enrollment must identify the sender, product or program, purpose of messages, expected frequency, any applicable charges, and how to get help or unsubscribe. Marketing and service-message consent are separate, and permission for one product or program does not automatically authorize messages from another.

For a live program you have joined, reply STOP to the sending number to opt out or HELP for assistance. You may also contact info@forefrontwebtechnologies.com about your preferences. A final message may confirm your opt-out. Message and data rates may apply. Message frequency varies by program and user activity.

See our SMS Terms and Messaging & Consent page for more details. The website inquiry program concerns inquiries, appointment scheduling, and related support; it does not enroll you in product alerts, authentication messages, or promotional texts.

7. Cookies and browser storage

This website does not use analytics or advertising cookies and does not persist contact-form information in browser storage. Your current form choices exist temporarily in browser memory and are cleared when the page is reloaded. Submitted requests are stored on our service as described in this policy.

A covered product may use necessary cookies or browser storage for functions such as sign-in or preferences. Its product notice will explain those uses. If optional analytics or other tracking is introduced, the relevant notice and choices will be updated before use where required. You can manage cookies and local storage through your browser settings.

8. Retention and security

Website inquiry and associated consent records are scheduled for deletion 90 days after submission; automated cleanup may take additional time. Email notifications and our subsequent correspondence may remain in our business mailbox as needed to handle the request and manage our relationship. When live features collect information, we retain it for as long as reasonably needed to provide the requested service, manage the relationship, keep consent or opt-out records, or meet legal obligations. The period depends on the information and the service. You may ask us about retention or deletion for your situation.

We use reasonable administrative and technical safeguards appropriate to the services we operate. No system or method of transmission is completely secure. When a provider processes information in another country, its processing remains subject to the applicable service arrangements and legal requirements.

9. Your choices and rights

You can choose not to provide optional information, decline marketing or SMS consent, update your preferences, or request access, correction, or deletion of your information. Depending on your location, you may have additional rights under applicable privacy laws.

Contact info@forefrontwebtechnologies.com with your request. We may need to verify your identity and may retain information where permitted or required by law. We will not penalize you for exercising an applicable privacy right.

This marketing website is intended for a professional audience and is not directed to children under 13. If you believe a child has provided personal information to us, contact us so we can review and address it. Product-specific age and eligibility terms apply separately.

10. Changes and contact

We may update this policy as our services or legal obligations change. The date above identifies the latest revision. Where required, we will provide additional notice or obtain a new choice before materially changing how information is used.

For questions about privacy, information requests, or communications preferences, contact Forefront Web Technologies at info@forefrontwebtechnologies.com.